This was a great purchase and wonderful product.
I worked with Joe and he was very knowledgeable and helpful.
The customer service was second to none.
The device arrived on time and in Perfect condition.
We love the look and the realistic sounds and presentation. This unit really makes our front room pop!
Thank you again Joe and Dreamwood Living. We couldn’t have completed this beautiful project without you! Kudos!
Billy Burgen
Madera, California.

Joe was great to work with along the way. Sauna was back ordered by the manufacturer after ordering but it has now arrived and installed and working great.

The Dreamwood Team is TOP notch. Super helpful insight as we were debating what Sauna to move forward with initially as well as throughout the purchasing process. I found the team to be super knowledgeable. We had a missing part when the Sauna arrived and the Dreamwood Team acted fast to help us work out a resolution. Would definitely recommend using them. When we buy move we will 100% be buying from them again. Happy to talk live with anyone that is considering.

After shopping extensively for a grill truly manufactured in the USA using domestic materials, not just a grill assembled here using "globally sourced" parts, I finally realized that it might not make sense to spend thousands more for a grill that might outlive me, but I did not want to buy another overseas product. Made In North America/Canada was going to have to be good enough, and the deal at Dreamwood Living made the decision even easier. "Sarah" was very helpful in answering all of my questions over several visits to their site. They had the best deal that I was able to find at that time.
  The unit was securely packaged for shipping, and arrived in great condition. Delivery was scheduled ahead and Dreamwood and the trucking company were in touch several times to confirm arrival, and were right on time. Excellent.
  I've only had this grill for a few weeks, but I have so far used the sear station several times, done direct and indirect cooks, and used the rotisserie and rotisserie basket, trying to get a feel for the grill. So far I'm impressed. There's plenty of heat when needed, and though I haven't done any structured testing, it seems that cooking temps across the grill surface are reasonably even. I am pleased with my decision to purchase the 665 vs. the 500, simply because of the extra real estate, extra burners and cooking flexibility that all of that gives me. The fancy control knob lights are for me just fluff, but I do appreciate the internal grill lights when cooking in the evenings. Now that we're into October, those lights will be useful more often. I'd be very much surprised if I were to find out that the LED lights and controls were not made overseas, but I was willing to accept that knowing that the heart of the grill was manufactured on this continent.
  The grill construction seems to be of good quality materials and manufacturing. Except for the hood liner, all parts of the grill head are 304 S/S including the firebox, or are cast aluminum. Surfaces are nicely finished, though there are a few sharp edges to be careful of when doing the minimal assembly required. I am somewhat concerned over the use of hardware assembly vs. welding in some places, so I can only hope that Napoleon has also used good quality 300 series stainless hardware. I might still expect to have to replace some of that over time. That would be one of the compromises vs. some of the other grills I had considered. The drip tray is also stainless, which is appreciated given the corrosive nature of grilling. I'd expect that the outdoor environment, salts, sauces and heat will eventually take their toll, though I will try to minimize that with regular cleaning and a cover. The heat deflectors are 18 ga (.050) S/S, as are the flame runners, and the tube burners are 16 ga (.063),  but I had some issues with those components in my previous Napoleon grill, so I am only cautiously optimistic regarding their durability. I will note that the 665 tube burners are heavier stainless than the 18 ga burners on my older Napoleon that was made overseas, so there is reason to hope. I must say that the warranty helped to influence my decision, especially when considering that when those parts burned out on my previous Napoleon, the company replaced at no charge, or for only a partial fee even though they were somewhat beyond the warranty.
  One of the things that I already miss on this grill is the lack of at hand storage, i.e. someplace to set your spices, sauces, and spritzers while cooking. If you're searing on the sear burner, and staging, slicing, using an induction burner for sauces or sides (nice to have the rotisserie outlet on the rear of the grill), or doing anything else at all on the opposite side shelf, you have nowhere to stash those aforementioned items. Fortunately for me, the base cabinet of my old Napoleon is still serviceable, and I plan to turn that into a prep station that I can keep right beside the new 665. Incidentally, the fact that my old base cabinet is still useable was another influence on my decision to save the $ and purchase this Napoleon. The cost of an all S/S cart on all of the other grills was a major contributor to the total cost deltas, with cart prices often not far from the cost of the head. IMO, carts were very overpriced in most instances given their simplicity, but since my old cart using powder coated galvanized steel was still serviceable after a dozen  years, and the cart materials and finish on the new 665 were basically the same, I had to make that value based decision for the Napoleon.

Before I write about the Thor range, allow me to say a few words about my experience with Dreamwood Living.

I shopped around quite a bit before deciding to give them a go. Not only did they have the best price around for this stove, but good online reviews as well. My experience surpassed any expectation I had. The online ordering was easy, and all the interactions I had with the staff were wonderful. The range was shipped for free and fast. It was carefully packed, and received without a single ding. A+++ for customer service!

Now onto the range. I have had for a little over a month now. I am a professional chef, and wanted a solid range without bells and whistles (no electronic board that eventually breaks down and costs a fortune to replace), with powerful burners, a large oven with a convection option, and a good broiler. The Thor Dual Fuel range fits the bill. It is easy to clean and looks good to top it all. I have not encountered the clicking issue some reviewers have mentioned in the past. The oven is right on in terms of temperature, with minimal hot spots. The telescopic racks are helpful when checking doneness, and to remove dishes from the oven.

I love the big control knobs, and particularly appreciate the fact that they are made of solid metal (my previous GE Cafe range knobs started to melt shortly after I had purchased it, and given the much higher price tag, it was a big let-down).

I wish this range came with a fifth burner in the middle, either small or elongated for large Dutch ovens. There is room for it, but it wasn’t a deal breaker.

This range does not have a self-cleaning oven option, which is not recommended anyway.

I have cooked on a lot of different stoves, including many high-end ones (Wolf, Thermador, Monogram…) at clients’ homes, and can confidently say that, so far, this Thor range competes with them all, while coming at a more affordable price.

Do I recommend it? You bet!

We love our new range so far. Delivery and set up were seamless as well.

The ordering process was easy and even received a call from the owner before shipping to verify the correct address and delivery method. We are in the construction process of a new custom home and the fireplace rough-in needed to occur before drywall. The delivery was drop-shipped to the construction site, and the driver was within the delivery window. There were construction vehicles blocking part of the street, but the driver assisted us getting as close to the storage garage as possible.

The fireplace was packed and palletized well and no damage was observed anywhere. The picture is of the rear portion of the fireplace installed withing the framing. Once the drywall and paint is complete, I will update with the completed fireplace installed and functioning.

I would recommend Dreamwood Living based on this experience and will order from them again.

I have been looking for this to replace my old one 40years old. This grill is excellent quality and works great. Buying it online was easy and customer service was a great answered all my questions. Delivery was great as well right on time. Thank you for making this easy.

This is a beautiful piece of equipment. The two glass walls make it seem so open and welcoming (not just a box). The lights on the seats do not dim however. The overhead does.

Heats up nicely although we had to use some insulation around the floor as some air was creeping in and preventing the sauna from reaching a high temp.

But with some tweaking it is great.

This unit (the glass walls) are VERY heavy. You really need 3-4 persons to move the really heavy two walls. We did it with two people but it was a challenge and easy to scratch the red cedar which is a soft wood.

We have taken 4 saunas already and this is truly a wonderful sauna.

great experience dealing with Dreamwood Living! not only was the price for the Thor appliances the lowest around but Joe went out of his way to make sure everything would go smoothly. delivery was fast and shipping company was on time and professional. all in all it was a pleasure doing business with all concerned.

grill was easy to assemble and cooks great.

Very satisfied with the Napoleon Ascent X 36 Direct Vent Gas Fireplace and the service of Dreamwood Living. Chose the Ascent X 36 because it has the ceramic glass front that transfers more heat into the room as compared to the tempered glass on other fireplaces. Dreamwood Living gave me the best price and delivered promptly. Would highly recommend Dreamwood Living based on my experience.

Delivery was way faster than I expected. The owner called me after I purchased it and verified everything was correct before shipping. Came in perfect condition, not a scratch on the box. I am so glad I purchased from Dreamwood instead of the other online stores, they are great! will buy from them again.

Ordered a Sauna online last month and had the best experience ever. The next day Dreamwood called to verify the order and delivery location. The sauna arrived a week sooner than expected. They followed up to make sure everything was delivered cleanly and how the unit was doing. I don't normally expect online orders to get such a personal touch. I can't recommend them enough!