excellent service

Before I write about the Thor range, allow me to say a few words about my experience with Dreamwood Living.

I shopped around quite a bit before deciding to give them a go. Not only did they have the best price around for this stove, but good online reviews as well. My experience surpassed any expectation I had. The online ordering was easy, and all the interactions I had with the staff were wonderful. The range was shipped for free and fast. It was carefully packed, and received without a single ding. A+++ for customer service!

Now onto the range. I have had for a little over a month now. I am a professional chef, and wanted a solid range without bells and whistles (no electronic board that eventually breaks down and costs a fortune to replace), with powerful burners, a large oven with a convection option, and a good broiler. The Thor Dual Fuel range fits the bill. It is easy to clean and looks good to top it all. I have not encountered the clicking issue some reviewers have mentioned in the past. The oven is right on in terms of temperature, with minimal hot spots. The telescopic racks are helpful when checking doneness, and to remove dishes from the oven.

I love the big control knobs, and particularly appreciate the fact that they are made of solid metal (my previous GE Cafe range knobs started to melt shortly after I had purchased it, and given the much higher price tag, it was a big let-down).

I wish this range came with a fifth burner in the middle, either small or elongated for large Dutch ovens. There is room for it, but it wasn’t a deal breaker.

This range does not have a self-cleaning oven option, which is not recommended anyway.

I have cooked on a lot of different stoves, including many high-end ones (Wolf, Thermador, Monogram…) at clients’ homes, and can confidently say that, so far, this Thor range competes with them all, while coming at a more affordable price.

Do I recommend it? You bet!

The fire table and accessories arrived on time! It looks so elegant and classy! It upgrades our backyard with a modern vibe!

We love our new range so far. Delivery and set up were seamless as well.

The ordering process was easy and even received a call from the owner before shipping to verify the correct address and delivery method. We are in the construction process of a new custom home and the fireplace rough-in needed to occur before drywall. The delivery was drop-shipped to the construction site, and the driver was within the delivery window. There were construction vehicles blocking part of the street, but the driver assisted us getting as close to the storage garage as possible.

The fireplace was packed and palletized well and no damage was observed anywhere. The picture is of the rear portion of the fireplace installed withing the framing. Once the drywall and paint is complete, I will update with the completed fireplace installed and functioning.

I would recommend Dreamwood Living based on this experience and will order from them again.

I have been looking for this to replace my old one 40years old. This grill is excellent quality and works great. Buying it online was easy and customer service was a great answered all my questions. Delivery was great as well right on time. Thank you for making this easy.

This is a beautiful piece of equipment. The two glass walls make it seem so open and welcoming (not just a box). The lights on the seats do not dim however. The overhead does.

Heats up nicely although we had to use some insulation around the floor as some air was creeping in and preventing the sauna from reaching a high temp.

But with some tweaking it is great.

This unit (the glass walls) are VERY heavy. You really need 3-4 persons to move the really heavy two walls. We did it with two people but it was a challenge and easy to scratch the red cedar which is a soft wood.

We have taken 4 saunas already and this is truly a wonderful sauna.

great experience dealing with Dreamwood Living! not only was the price for the Thor appliances the lowest around but Joe went out of his way to make sure everything would go smoothly. delivery was fast and shipping company was on time and professional. all in all it was a pleasure doing business with all concerned.

grill was easy to assemble and cooks great.

Very satisfied with the Napoleon Ascent X 36 Direct Vent Gas Fireplace and the service of Dreamwood Living. Chose the Ascent X 36 because it has the ceramic glass front that transfers more heat into the room as compared to the tempered glass on other fireplaces. Dreamwood Living gave me the best price and delivered promptly. Would highly recommend Dreamwood Living based on my experience.

Delivery was way faster than I expected. The owner called me after I purchased it and verified everything was correct before shipping. Came in perfect condition, not a scratch on the box. I am so glad I purchased from Dreamwood instead of the other online stores, they are great! will buy from them again.

Ordered a Sauna online last month and had the best experience ever. The next day Dreamwood called to verify the order and delivery location. The sauna arrived a week sooner than expected. They followed up to make sure everything was delivered cleanly and how the unit was doing. I don't normally expect online orders to get such a personal touch. I can't recommend them enough!

We purchased our fireplace from Dreamwood Living and are very pleased with it. We had great customer service and they were very responsive with any questions we had. The delivery went good as well. Overall looks great.

I could have bought this grill from many other websites - but chose Dreamwood Living not only because it beat every other retailers' cost - but I was impressed with this 100% based in America website as well. My order was processed and confirmed instantly. Delivery was days sooner than expected. My grill isn't installed yet - but my husband inspected every inch of it including parts and it is perfect. The packing was meticulous. We couldn't be happier both with the grill itself, and this wonderful website. We will be ordering again soon.